Refund policy
Make My Song - Refund Policy π΅
Make My Song - Hassle-Free Refund & Revision Policy
At Make My Song, we are dedicated to delivering high-quality, personalized music that truly resonates with you. Your satisfaction is our top priority, and we want you to feel confident in your purchase. If things donβt go as planned, weβre here to help.
1οΈβ£ Full Refund for Unfulfilled Orders
If your song hasnβt been created yet, you are eligible for a full refund. To request a cancellation and refund, simply reach out to us at makemysong.shop@gmail.comΒ as soon as possible.
2οΈβ£ Revisions for Delivered Songs
We understand that music is personal, and we want to ensure your song is exactly what you envisioned. Thatβs why we offer up to two free revisions on fulfilled orders.
π‘ How the Revision Process Works:
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Feedback First: Let us know what you loved and what could be improved.
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Customized Adjustments: We will fine-tune lyrics, melody, or vocals based on your feedback.
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Quick Turnaround: Each revision can take up to 7 days to be completed.
3οΈβ£ Damaged or Incorrect Files
If you receive a corrupted, defective, or incorrect audio file, please contact us immediately at makemysong.shop@gmail.com, and we will correct the issue at no extra charge.
4οΈβ£ Non-Refundable Items
Since our songs are custom-made and uniquely crafted for each order, we cannot offer refunds once a song has been delivered, except in the following cases:
β Technical errors (wrong song, corrupted file).
β Major quality issues that do not meet the agreed-upon description.
5οΈβ£ Refund Processing Time
If a refund is approved, it will be issued to your original payment method within 10 business days. Please note that banks and credit card companies may take additional time to process and post the refund.
6οΈβ£ Need Help? Contact Us!
We are here to make your Make My Song experience smooth and enjoyable. If you have any questions regarding revisions, refunds, or orders, feel free to reach out.
π§ Email: makemysong.shop@gmail.com
π¬ Social Media: Facebook, Instagram
πΆ Thank you for trusting Make My Song to bring your story to life through music! We appreciate your support and canβt wait to create something truly special for you.